Features of working with the older generation in the field of tourism and hospitality: a regional aspect
https://doi.org/10.31660/1993-1824-2022-4-118-131
Abstract
In modern conditions of tourism and hospitality, the national nature of guests service in the Russian Federation has a significant impact on the formation of the image of local hospitality, the level of Russian service and, as a result, the image of the country. Modern society rarely considers the older generation as an active resource due to their age characteristics that can affect professional activities. However, an important criterion of a civilized society is the attitude of the state to older citizens, pensioners and their living conditions. The rapidly developing hotel industry of Russia every year plays an increasing role in the country's economy. However, the existing problems of the Russian hotel business impede the achievement of the world level. All of this requires the development of a new approach in relationships, communication skills, and skills to accept yourself and others, which is relevant for research of sociologists.
About the Authors
L. V. Rebysheva
Industrial University of Tyumen
Russian Federation
Russian Federation
Lidia V. Rebysheva
Department of Marketing and Government Administration
Tyumen
E. A. Goreva
Industrial University of Tyumen
Russian Federation
Russian Federation
Elizaveta A. Goreva
Department of Technosphere Safety
Tyumen
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Review
For citations:
Rebysheva L.V., Goreva E.A. Features of working with the older generation in the field of tourism and hospitality: a regional aspect. Proceedings from higher educational institutions. Sociology. Economics. Politics. 2022;15(4):118-131. (In Russ.) https://doi.org/10.31660/1993-1824-2022-4-118-131
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